UBIK Blog | Can you keep your business number if you switch to VoIP?
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Can you keep your business number if you switch to VoIP?

Many companies are switching to VoIP for their telecommunications. Not only is this system amazingly simple to use, but it provides benefits that no traditional operator can match.

However, many entrepreneurs interested in IP telephony have asked themselves: "Can I keep my current phone number if I switch to VoIP?". Some companies have had the same number for years and changing it could hurt their business.

In this article, find out how you can keep your old number when you switch to VoIP.

It’s possible to keep your number with VoIP

If you decide to switch from traditional telephony to IP telephony, you can keep your current phone number in Canada.

In fact, some VoIP providers offer this benefit to users free of charge, not to mention allowing them to use several numbers from different regions on the same system. This means that you can keep your number even if your business moves. Isn't that nice ?

However, some other IP telephony providers may not offer this option or may charge a fixed or monthly fee for you to keep your current number. The Canadian Radio-television and Telecommunications Commission (CRTC) does not require VoIP providers to offer number portability.

So, when doing your research, make sure that your new IP phone system provider lets you keep your number hassle-free.

How do you transfer your number to your new VoIP provider?

Follow the steps below carefully if you want to easily transfer your number.

Don't cancel your contract until you find a new VoIP provider

It is absolutely essential that you find your new VoIP provider before you cancel your phone contract. Otherwise, you will lose your current phone number and you won't be able to get it back.

Pro Tip: You should also review your contract and check whether charges apply for cancellations. This could affect when you decide to make the change.

Contact your new VoIP provider to begin the transfer

Once you have found your VoIP provider, contact them to begin the transfer process. They will ask for permission to act on your behalf and request a number transfer from your previous provider. They may also need certain information about your company to complete the transfer.

Then all you have to do is wait until the number transfer is complete and you can start using your IP phone system!

UBIK, the most user-friendly VoIP telephony available

You can keep your old phone number if you decide to switch to VoIP. But be careful! Not all providers offer this option free of charge. Do your research carefully!

At UBIK, we offer our new customers the option to keep their old phone number. We also offer a host of other benefits, such as mobile call transfer, unlimited lines and a stable and secure network. Contact us to start using the most user-friendly VoIP on the market!

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